Last updated: October 6, 2026
SoCal Plumbing Co ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://socalplumbingco.com or use our plumbing services.
Information We Collect
We collect information you provide directly to us, including:
- Contact details (name, phone number, email, service address)
- Details of the plumbing issue or service requested
- Payment information processed by our PCI-compliant payment processor
- Communications you send to us (calls, emails, form submissions, SMS)
We also automatically collect limited technical information when you visit our website, such as IP address, browser type, referring page, and pages viewed, via cookies and similar technologies.
Analytics and Measurement
This website uses Google Analytics, a measurement service of Google LLC. It records the pages you view and how you use them, an approximate location worked out from your IP address, and the type of device and browser you use, and it sets its own cookies to tell visits apart. We use this to count visits and improve the website. This information is not sold. Learn how Google uses this data, and your choices, at https://www.google.com/policies/privacy/partners/.
When you send a form, Google Analytics can also detect the email address, phone number and street address you typed and send them to Google in hashed form (turned into a code that does not show the original text), so that Google can measure which visits lead to a request.
This website also uses Cloudflare Web Analytics, a measurement service by Cloudflare, Inc. that counts page views and loading times without cookies and without following you across other websites.
This website counts a few anonymous interactions, such as taps on the phone number, clicks on buttons and starting or sending a form, together with the page where they happen. Our website platform, LunOS, keeps these counts without cookies and without your name, phone number or email, and they are used only to understand which pages help visitors reach us.
If you reach this website from an online ad, the page address can include an ad click identifier (such as gclid, wbraid or gbraid). When you send a form, that identifier is sent with it so we can tell which ads bring requests. It does not identify you by name.
To block spam, our forms use Cloudflare Turnstile, a security check by Cloudflare, Inc. that reads technical information about your browser and device. It does not use advertising cookies.
Some pages of this website show a map from Google Maps, a service of Google LLC. The map loads from Google, which may set its own cookies and receive your IP address.
How We Use Information
- To schedule, dispatch, and complete plumbing services
- To send estimates, invoices, appointment reminders, and service follow-ups
- To respond to inquiries and provide customer support
- To improve our website, services, and customer experience
- To comply with legal obligations and enforce our agreements
How We Share Information
We do not sell your personal information. We share it only with trusted service providers who help us operate our business (scheduling, payment processing, hosting, analytics, communications) and only as needed to deliver our services, or when required by law, except as described in the analytics section above.